Shadows Unlimited Privacy Policy

Guidelines and Policies of this Website

We NEVER sell or rent your personal information. We realize that customers are concerned about how the information they provide online will be used. We are committed to protecting your privacy and will use the information we collect about you to process your order and provide a more personalized shopping experience.

Purchases at Shadows Unlimited are Secure

When we request personal information from you (e.g., name, address, phone number, credit card number, etc.), it is done over our secure servers. We use industry standard technology to protect confidential information – 128 bit SSL (Secured Socket Layer) – an advanced encryption technology that makes personal information unreadable as it travels over the Internet.  Credit card information is electronically shredded after processing and no credit card information is ever stored by LLC.

Information Collection and Usage

When you place an order, we ask you to provide information to complete and fill the order by filling out and submitting an on-line form. This information includes your name, mailing address, e-mail address and credit card information. All information regarding our on-line customers is stored on a highly secured server that is not accessible through the Internet.

Shadows Unlimited has a strong commitment to provide excellent customer service. To this end, the information you provide us will help us tailor our communications and product offerings so that you receive more of what you want and less of what you do not want when shopping with us.

From time to time, we may notify you of special offers and/or send you online information that may be of interest to you based on information you have given us and your history at Shadows Unlimited. Shadows Unlimited, (including its affiliates) from time to time may also provide names, addresses or e-mail addresses to strategic partners who have information, products or services that may be of interest to you. You may opt out of these emails at any time.

You may elect not to receive promotional offers from or through us by opting-out of all future marketing emails at any time by selecting the "Unsubscribe" link at the bottom of all of our emails. You may also request to unsubscribe by emailing us at info@shadowsunlimited.com, or you may write to us at Shadows Unlimited, Attn: Legal Department, Atlanta, GA.  

To continuously assess the value of our online shopping experience, we may track the way customers use our site; however, this information is analyzed only in the aggregate and not at the individual level.

Children's Online Policy

Shadows Unlimited is committed to the preservation of online privacy for all of its website visitors, including children. Consistent with the Children's Online Privacy Protection Act, we will not knowingly collect any personally identifiable information from children under the age of 13. Shadows Unlimited sells products intended for purchase by adults. If you make a purchase on Shadows Unlimited, you are representing that you are an adult. If you are a child under the age of 13, you must ask your parent or guardian to assist you in using Shadows Unlimited.

Cookies

Shadows Unlimited uses cookies to track new visitors to our site and recognize past customers so that we may present more personalized content. Cookies help make it easier for you to use our site, and they help us provide you with the information you need - when and where you need it. Cookies are never used to store sensitive information such as your name, address, password and/or credit card number. We do not know who you are unless you provided that information voluntarily. If you would like to place an order, but object to or are otherwise unable to use cookies, please feel free to email us at sales@shadowsunlimited.com.

Other

In an effort to provide you with superior customer service throughout your transaction, we may require your phone number when registering or completing your sale. Having your phone number will allow us to contact you in case we need to speak to you about your order to correct or complete inaccurate information.  Please know that we do not ever sell your phone number information.

Assistance

If you have additional questions or need assistance, email our Design Specialist  at sales@shadowsunlimited.com.